PRIVACY POLICY

Date of update: 04/07/2025

This Privacy Policy describes the manner in which Laser Game Entreprise, accessible at https://lasergame-entreprise.com, collects, uses and protects the personal data of site users, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.

1. Data controller

The data controller is:

Laser Tag Business
Address: 235 rue Jean Jaurès, 38220 Vizille, France
Email : contact@lasergame-evolution.com

2. Personal data collected

We may collect the following personal data, as applicable:

– Surname and first name.
– Email address.
– Telephone number.
– Booking date and time.
– Information transmitted via the contact form.
– IP address.
– Browsing and website traffic data collected via cookies and trackers, depending on your preferences.

3. Purposes and legal bases

Personal data is used for the following purposes:

– Managing bookings and contact requests, based on the performance of pre-contractual measures or the contract.
– To communicate with users regarding their booking, enquiry or file, for the purposes of performing the contract or taking pre-contractual measures.
– To send you marketing information and promotional offers, based on your consent.
– To ensure the smooth running of the website, prevent fraud and guarantee security, on the basis of legitimate interests.
– Measure the site's audience and improve its content, on the basis of consent when non-essential cookies or trackers are used.

4. Mandatory or optional nature of the data

Certain details are required to process a booking or respond to an enquiry. If these details are not provided, it may not be possible to process your enquiry or finalise the booking.

Data used for direct marketing or non-essential audience measurement purposes is optional and is only collected with your consent when required.

5. Shelf life

Data is retained for a limited period, appropriate to each specific purpose:

– Booking and customer relationship data: up to 3 years from the last communication or interaction.
– Billing data: 10 years, in accordance with accounting and tax obligations.
– Sales prospecting data: 3 years maximum from the last contact from the data subject or the withdrawal of consent.
– Browsing data associated with cookies: for the period specified in the cookie banner or the applicable cookie policy, subject to the limits set out in the relevant laws and regulations.

6. Recipients of the data

Data may only be disclosed to the following recipients, to the extent necessary for them to carry out their duties:

– The authorised internal teams of Laser Game Entreprise.
– Technical service providers involved in web hosting, maintenance, online booking, email dispatch or website management.
– Administrative or judicial authorities, where required by law.

We do not sell your data to third parties.

7. Transfers outside the European Union

In principle, your data is hosted and processed within the European Union. Should certain technical service providers require data to be transferred outside the European Union, we would ensure that such a transfer is subject to appropriate safeguards in accordance with the applicable regulations.

8. Your rights

In accordance with the applicable regulations, you have the following rights:

– Right of access.
– Right of rectification.
– Right to erasure.
– Right to restriction of processing.
– Right to object.
– Right to data portability.
– The right to withdraw your consent at any time, where the processing is based on consent.

To exercise your rights, you can contact us:

By email: contact@lasergame-evolution.com
By post: SAS Laser Game Entreprise – 235 rue Jean Jaurès, 38220 Vizille, France

9. Complaint to the CNIL

If you consider, after having contacted us, that your rights are not being respected, you can submit a complaint to the CNIL via https://www.cnil.fr.

10. Data Protection Officer

A Data Protection Officer (DPO) has been appointed, if this is indeed the case internally. You can contact them at the following address:

dpo@lasergame-evolution.com

11. Cookies and trackers

The site may use cookies and other trackers to:

– Ensure the smooth operation of the site.
– Measure the audience.
– Improve navigation and user experience.
– Where applicable, offer tailored content or services.

During your first visit, a banner allows you to accept, refuse or customise your choices regarding non-essential cookies. Non-essential cookies are only deposited after your prior consent when required by regulations.

You can change your preferences at any time via the cookie management module available on the site.

12. Data security

We implement appropriate technical and organisational measures to protect your data against loss, destruction, alteration, unauthorised access or unauthorised disclosure.

13. Policy modification

We may amend this Privacy Policy at any time, in particular to reflect legal, regulatory or technical developments. In the event of a substantial modification, appropriate information will be published on the website.